Crafting warmth, building trust, creating memories
Family Owned
Since 1997
At The Fire Factory, we believe in creating more than just fireplaces – we craft the heart of your home. Our passion for excellence and dedication to quality drives everything we do, from our first consultation to the final installation and beyond.
Treating every customer like family since 1997
Certified technicians with decades of experience
Award-winning service recognized by our neighbors
To provide exceptional fireplace solutions that combine innovative design, superior craftsmanship, and unmatched customer service.
Quality, integrity, and innovation form the foundation of our work. We believe in creating lasting relationships with our clients through trust and excellence.
To be the trusted partner for families creating warm, inviting spaces where memories are made for generations to come.
Discover our comprehensive range of premium fireplaces, outdoor living solutions, and professional services designed to enhance your home and lifestyle.
Modern and traditional fireplaces for every home
From gas fireplaces and inserts to wood-burning stoves, we offer the latest in fireplace technology with superior heating efficiency and stunning designs.
Complete outdoor living solutions
Transform your backyard into an outdoor oasis with our premium fire pits, outdoor fireplaces, grills, and patio furniture collections.
Luxury relaxation for your home
Experience ultimate relaxation with our premium spa and hot tub collection featuring advanced hydrotherapy and energy-efficient technology.
Premium outdoor furniture collections
Create comfortable outdoor living spaces with our high-quality patio furniture from Berlin Gardens and other premium brands.
Essential fireplace and outdoor accessories
Complete your setup with our selection of fireplace tools, outdoor accessories, and maintenance products for optimal performance.
Professional installation and maintenance
Expert installation, maintenance, and repair services to ensure your fireplace and outdoor living products perform at their best.
Explore our gallery of stunning installations, beautiful fireplaces, and transformative makeovers. Each image tells a story of quality craftsmanship.
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Explore our collection of modern and traditional fireplaces
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Discover our selection of efficient and stylish stoves
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View our professional installation and service work
Select a category above to explore our collection of beautiful installations and products.
Let us help you create something beautiful for your home. Our team of experts is ready to bring your vision to life with the same quality and attention to detail.
Let's start your journey to the perfect fireplace
Visit Our Showroom
Port Washington, WI
Whether you're ready to start a project, need service, or just have questions, we're here to help. Our team of experts is ready to guide you through every step of your journey.
Professional consultation and planning
Fast, reliable communication
Serving our community since 1997
Whether you're ready to start a project, need service, or just have questions, we have the perfect way for you to connect with our team.
Start Your Project
Ready to transform your space? Schedule a consultation with our expert sales team to discuss your project in detail.
Expert Care
Need maintenance, repair, or emergency service? Our certified technicians are here to help with all your fireplace needs.
Get Information
Have questions about our products, services, or company? We're here to provide the information you need.
2440 WI 33, Port Washington, WI 53074
(262) 737-5809
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Ready to transform your space? Schedule a consultation with our expert sales team to discuss your project in detail.
Let's find the perfect fireplace solution for your home.
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