The Fire Factory Showroom

Experience the warmth and beauty of our extensive collection of fireplaces, stoves, and outdoor living products. Our expert team is dedicated to helping you find the perfect addition to your home, combining comfort with cutting-edge design.

Family Business Since 1997

Living
Legacy

Crafting warmth, building trust, creating memories

The Fire Factory Team
25+
Years of Excellence
1000+
Happy Families
3x
Award Winner
Legacy

Family Owned

Since 1997

Your Trusted Family Partner

At The Fire Factory, we believe in creating more than just fireplaces – we craft the heart of your home. Our passion for excellence and dedication to quality drives everything we do, from our first consultation to the final installation and beyond.

Family Values

Treating every customer like family since 1997

Expert Craftsmanship

Certified technicians with decades of experience

Community Trust

Award-winning service recognized by our neighbors

Learn More
Our Mission

Our Mission

To provide exceptional fireplace solutions that combine innovative design, superior craftsmanship, and unmatched customer service.

Core Values

Core Values

Quality, integrity, and innovation form the foundation of our work. We believe in creating lasting relationships with our clients through trust and excellence.

Our Vision

Our Vision

To be the trusted partner for families creating warm, inviting spaces where memories are made for generations to come.

Our Products & Services

Discover our comprehensive range of premium fireplaces, outdoor living solutions, and professional services designed to enhance your home and lifestyle.

Discover our diverse portfolio of brands

Mendota

Our Portfolio

Explore our gallery of stunning installations, beautiful fireplaces, and transformative makeovers. Each image tells a story of quality craftsmanship.

Real projects, real results

Browse Our Collections

Fireplaces

Fireplaces

0 images

Explore our collection of modern and traditional fireplaces

View Collection
Stoves

Stoves

0 images

Discover our selection of efficient and stylish stoves

View Collection
Makeovers

Makeovers

0 images

View our professional installation and service work

View Collection

Welcome to Our Gallery

Select a category above to explore our collection of beautiful installations and products.

Inspired by Our Work?

Let us help you create something beautiful for your home. Our team of experts is ready to bring your vision to life with the same quality and attention to detail.

Contact Our Team
Ready to Connect Since 2004

Connection
Center

Let's start your journey to the perfect fireplace

Fire Factory Showroom
25+
Years Experience
24/7
Emergency Service
100%
Satisfaction

Visit Our Showroom

Port Washington, WI

Your Perfect Partner

Whether you're ready to start a project, need service, or just have questions, we're here to help. Our team of experts is ready to guide you through every step of your journey.

Expert Guidance

Professional consultation and planning

Quick Response

Fast, reliable communication

Local Service

Serving our community since 1997

Choose Your Path
Scroll to explore contact options

Choose Your Contact Path

Whether you're ready to start a project, need service, or just have questions, we have the perfect way for you to connect with our team.

Sales Department

Sales Department

Start Your Project

Ready to transform your space? Schedule a consultation with our expert sales team to discuss your project in detail.

Free design consultation
Detailed project planning
Personalized solutions
Service Department

Service Department

Expert Care

Need maintenance, repair, or emergency service? Our certified technicians are here to help with all your fireplace needs.

24/7 emergency service
Certified technicians
Warranty protection
General Inquiries

General Inquiries

Get Information

Have questions about our products, services, or company? We're here to provide the information you need.

Quick response time
Service & support
General information

Visit Our Showroom

Address

2440 WI 33, Port Washington, WI 53074

Phone

(262) 737-5809

Hours

Monday - Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Sunday: Closed

Sales Department

Ready to transform your space? Schedule a consultation with our expert sales team to discuss your project in detail.

  • Free design consultation
  • Detailed project planning
  • Personalized solutions

General Inquiries

Let's find the perfect fireplace solution for your home.

  • Quick response time
  • Service & support
  • General information

Contact Our Office

Fill out the form below and our team will be in touch with you shortly.

Photos help us understand your project needs better.